Webchicky
30Jul/10Off

GoDaddy Difficulties

I'm having issues with GoDaddy. I forwarded two domains temporarily because we had to disconnect our server for a day. At the end of the day, I logged back into GoDaddy and deleted the forwarding. The confirmation page indicated it would take a "few minutes" to process the changes.

Fifteen hours later, the sites are still forwarding so I logged into GoDaddy to check that the forwarding was no longer in place. Both domains indicate that they are "still processing updates". What?!?! Time fail, GoDaddy!

I decided to contact their support about the issue and opened a ticket using their online system. Here's the confirmation page I received:

And here's the confirmation email I received:

GoDaddy - I recommend you invest in some new clocks and make sure they're properly synched. You're sending very mixed messages. Not to mention a poor customer experience.

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